Legal Terms And Conditions

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Our terms for using this website

The term 'Expectations Club Limited' or 'us' or 'we' refers to the owner of the website. Our company registration number is 03190697 and our registered office address is:

Alum House, 5 Alum Chine Road, Westbourne, Bournemouth, BH4 8DT. UK

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. For more information on how we use cookies please refer to our cookie policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Expectation's Rentals cancellation policy

If you have to, or want to, cancel your booking after it has been confirmed, you must phone us as soon as possible. The day we receive your notice by phone from you is the date on which we will cancel your booking. Our confirmation in writing will confirm receipt of your cancellation. If you cancel, you will have to pay a cancellation charge based on the number of days before the arrival date at the property that we receive notice, as shown in the table below. For the purpose of the table below, booking cost means the cost of the accommodation booking, including any optional extras. In addition to the cancellation charges below, you will still have to pay any insurance premiums, booking fees, ferry or Eurotunnel costs, credit card charges and administration fees for making any changes as these are non-refundable.

Number of days before the start date of your trip that we receive your notice to cancel Cancellation charge
More than 60 days No charge
31 – 60 days 50% of the booking cost.
10 – 30 days 75% of booking cost.
9 days or less 100% of booking cost.